What Our Customers Say
It's all very well telling you how good we are, but it's always so much better for both you and for us to hear it straight from our Customers!
As part of our commitment to all our Customers we carry out quality checks with every new Customer once they have started to use our service, and then on a regular basis to enure that we are offering the calibre of personnel and the services necessary for our Clients to achieve their objectives. However, our Customers have a habit of writing to us, their point of contact or to their Manager in the given region, just to tell us what they truly think of us.
"The only person who is educated is the one who has learned how to learn and change"
As the famous quote above states... it's all about learning and changing in order to grow and develop. We see this in our business too.
By gaining feedback from our customers, we learn what we are doing right, what we can do better and we can therefore change in order to exceed expectations!
We monitor the standard of our service closely with each and every customer. Feedback on our Consultants, our service delivery and the personnel we provide is crucial in developing our brand and building our reputation in the local market place.
Rather than us telling you what people say about us, please read our feedback below....
“Just to let you know Candidate X did a fabulous job up here today! They worked really hard and involved themselves fully in the students education. I feel they went way byond their duties.”
"Candidate X has been a great asset to us these past few months, they have really supported the team and nothing has phased them at all. A great Candidate."
"I made contact with Pro Education after having met with Lee and having been impressed with his professional, yet personable approach. The daily charge rate for staff was significantly more competitive too."
"Pro Education is our teacher supply agency of choice, high service is consistent whether requesting long term scheduled cover or emergency supply cover.
Pro Education provides our school with fully vetted, high calibre supply teachers at a competitive rate. The professional, efficient and reliable service from our Consultant, Michael, means that Pro Education often 'saves the day' for our school."
"Our school feels that Pro Education are a good supply agency and whilst we don't require too much supply cover at present (due to cover supervisors taking most of the slack) we know we can count on you to deliver quality candidates for us when required. You have helped us out in day to day sickness cover recently providing a swift efficient service when required, for which we are grateful."
"We have been working with Pro Education for a couple of months now, dealing with Kate for all my supply teacher needs. I have found Kate's exceptional level of service extremely professional and prompt, with a high level of detail taken to ensure our specific needs are met.
Daily communication with Kate and the wider office is very good, and all booking requests are dealt with swiftly, often within 5 minutes. There is very open and frank dialogue with Kate regarding supply teacher suitability and Kate is always happy to discuss both positive and negative aspects of any booking supplied.
It has been very worthwhile meeting Kate and Emma on several occasions to establish future supply needs as well and the opportunity to discuss current placements.
Half and full day rates are very competitive and the standard of teachers that visit the school remain high.
Many thanks to Kate and the team and I look forward to our continued working relationship."
"We have found Pro Education extremely helpful and pleasant to deal with. The quality of staff provided by Mike has been outstanding and they are committed to meeting the school's specific needs on all occasions.
We certainly no longer feel that supply agencies should be our last port of call for staff cover."
"We have been very happy to work with the Pro Education team over several years, and are happy with the service they provide. They listen to our requirements, are quick and thorough, and provide good quality Candidates with whom we have been happy to work with.
We hope our working relationship continues for many more years to come."
"We are very pleased with the service we receive from Pro Education, the response time is always speedy and to my knowledge all our requests for supply cover have been fulfilled.
The staff are always friendly and we can confidently rely on their efficiency to supply our needs, in some cases at very short notice."
"Pro Education have friendly and efficient staff and I have confidence in them. They listen to my requests and place the best teacher to meet my needs. Natasha's level of service is fantastic, even when I ask for a teacher at very short notice!
Pro Education is always my first choice, thank you."
"Pro Education have been quick to get back to me with information regarding supply placements and the staff placed with us have met our expectations."
"Although we use Pro Education very occasionally we are more than happy with the service and quality of teachers. You have always been very prompt in confirming availability, paperwork, DBS and CV of teachers are sent promptly. Invoicing is clear and accurate. The teachers supplied are very good.
We will be happy to use again and recommend to others."
“We have found Pro Education to be understanding and responsive to the exacting needs we require of supply staff to work with the varying needs of our students. It is helpful to have supply staff who live locally so that when staff are needed at very short notice the response is fast. The quality of staff have been excellent.”
“We have used Pro Education for a number of years and have found this agency to provide a reliable service that can ensure we have cover, even at very short notice. We recently needed a long term supply teacher and Pro-Education responded quickly, listening to what we needed and sending an experienced good quality teacher who has quickly got to grips with our school’s curriculum and routines.”
“Always swift to respond to request with quick booking system or notification early if a booking is not possible. All safeguarding paperwork checked by agency so all done for you with notification on a standard report with each booking. Easy click on email to confirm supply timetable.”
“Beaminster St Mary’s Academy has been working with Pro- Education for 3 years now and they are always our first port of call if we need cover. The service they provide is quick and professional and the teachers are always of a high calibre. Lee knows I wouldn’t put anybody but the best teachers in front of a class and he always manages to find me just the right person.”
“Pro Education have supported our school to recruit supply teachers every time we have needed them. Polite, effective service – makes life a little bit easier and we are very appreciative.”
“I am happy to confirm that Pro-Education have been supportive and reactive when we contacted them for supply cover. As a Company they have listened to our requirements and successfully provided staff who meet those requirements.”
“Pro-education have been a pleasure to work with, they have provided experienced, professional and hardworking teachers whenever possible, who have always seemed a good fit with the school. I cannot recommend them more highly.”
“I have personally worked with Pro-Education for the past 12 months. I have found their service to be outstanding and nothing is too much trouble for them. They have always gone above and beyond what I have expected from them and the teachers that have worked with us have been excellent.”